FAQ
What currency are the prices do I see in the site?
All prices are in CAD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Orders are typically processed in 1-2 business days
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense unless the product has manufacturing defect, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@enydro.ca
All prices are in CAD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Orders are typically processed in 1-2 business days
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense unless the product has manufacturing defect, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@enydro.ca
If the given address is wrong we can change the address to the correct one within 24 hours. Unfortunately, no refund can be provided after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Your estimated shipping time will be shown during the checkout process.
I have a question that wasn't answered, can you please help?
Please send us an email to support@enydro.ca and we will be happy to assist you in any way we can.